AI Agents implemented in Global Pharmaceutical company
The Challenge
Our client, a global pharmaceutical company, had invested in AI but lacked a clear path to translate that investment into operational impact. Leadership capability to identify and deploy use cases was limited, and core processes, including sales tenders and medical regulation, remained manual and slow, constraining the return on the AI investment already made.
Our Approach
- Worked closely with the executive team to identify high-value AI use cases across critical workflows, aligned to business priorities
- Delivered hands-on training and 1:1sessions to enable executives to design, test and deploy AI agents themselves, building lasting capability, not dependency
- Embedded AI solutions into live workflows to automate manual tasks and accelerate execution across sales, regulatory and supply chain
Results & Impact
Outcomes
The impact has been substantial: sales tender cycle time dropped by 92%, shrinking from 2 weeks to just 1.5 days with the help of AI support. SOP review and update cycles saw a similar transformation, cut by 90% from a process that once took months down to a single week. Building on this momentum, executives across sales, regulatory, and supply chain functions have developed and deployed more than 10 AI agents, embedding these efficiencies directly into daily operations.
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